Skip to content
STAY24
  • Hotels
  • Flights
  • Cars
  • Activities
  • DestinationsExpand
    • Travel Guides
    • Featured Hotels
    • Featured CitiesExpand
      • Cape Town
STAY24

Driver Requirements

  • Will I need my passport to pick up a car?
  • How long do I need to have held my driver’s license in order to rent a car?
  • How old do I have to be to rent a car?
  • Where can I find my rental conditions?
  • What is required of an additional driver?
  • What type of driver’s license do I need?

Fees and Extras

  • Can I pick up and/or drop off the car outside of the office’s business hours?
  • How do I pay for optional equipment?
  • How do I request an invoice?
  • Where can I find my Voucher?
  • What currency should I use to pay for the car?
  • Can I upgrade my car?

Confirmation and Payments

  • How can I pay the remaining amount upon arrival?
  • What payment methods are accepted?
  • What is a Voucher?
  • Can I rent a car if I do not have a credit card?
  • Why has my payment been declined?
  • Will I have to pay for anything when I pick up my rental?

Bookings, Modification and Cancellation

  • What is the maximum period of rental?
  • How do I cancel my booking? Is there a fee if I need to cancel my reservation?
  • Why do I need to provide my flight number?
  • What happens if my flight is delayed or cancelled?
  • Can I pick up the car earlier than originally agreed?
  • Can I return the car later than my original drop-off time?

Mileage, Fuel, and Cross-Border Rentals

  • What is the mileage policy for my rental?
  • What is my rental car’s fuel policy and can I change it?
  • Do I have to pay for toll roads?
  • Can I drop off my car at a different location?
  • What happens if I get a speeding ticket or other fines during my rental period?
  • Can I cross borders with my rental car?

After Rental

  • How can I apply for damage compensation?
  • What if I have been charged extra for my rental?
  • How do I return my rental car?
  • What if I have questions or complaints after my rental has ended?
  • Do I get a refund if I return my car early?

Full Coverage, Insurance, and Protection

  • When will my security deposit be released?
  • What is Theft Protection (TP)?
  • What is a Collision Damage Waiver?
  • What should I do if my car breaks down or I am involved in an accident?
  • How do I make a Full Coverage claim?
  • Why do I have to pay a deposit at the time of pick-up?

Booking Credit

  • What if the amount due is more than the balance of my Booking Credit?
  • Can I get a refund if I haven’t used the Booking Credit?
  • If I have used part of the Booking Credit, will I be refunded what is left over?
  • How can I use my Booking Credit?
  • How can I see the amount of my Booking Credit?
  • What is Booking Credit?

Compare prices from hundreds of travel providers with one easy search. With our advanced search technology, you’ll find the best price on hotels, flights, cars, and activities.

Contact

Subscribe to our Newsletter

TrustYou - Verified Reviews

Keep updated on COVID-19

© 2022 STAY24 - Terms of Service - Privacy Policy

Manage Cookie Consent
We use cookies to optimize our website and our service.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage vendors Read more about these purposes
Preferences
{title} {title} {title}
  • Hotels
  • Flights
  • Cars
  • Activities
  • Destinations
    • Travel Guides
    • Featured Hotels
    • Featured Cities
      • Cape Town